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Profound changes in Arctic sea-ice, a growing desire to utilize the Arctic’s abundant natural resources, and the potential competitiveness of Arctic shipping routes, all provide for increased industry marine activity throughout the Arctic Ocean. This is anticipated to result in further challenges for maritime safety. Those operating in ice-infested waters require various types of information for sea-ice and iceberg hazards. Ice information requirements depend on regional needs and whether the stakeholder wants to avoid ice all together, operate near or in the Marginal Ice Zone, or areas within the ice pack. An insight into user needs demonstrates how multiple spatial and temporal resolutions for sea-ice information and forecasts are necessary to provide information to the marine operating community for safety, planning, and situational awareness. Although ship-operators depend on sea-ice information for tactical navigation, stakeholders working in route and capacity planning can benefit from climatological and long-range forecast information at lower spatial and temporal resolutions where the interest is focused on open-water season. The advent of the Polar Code has brought with it additional information requirements, and exposed gaps in capacity and knowledge. Thus, future satellite data sources should be at resolutions that support both tactical and planning activities.